Warranty Policy

30 days money back guarantee: Within 30 days from the date of purchase, if the product has quality problems, customers can request full refund.

30 days replacement: Within 30 days from the date of purchase, if the product has quality problems, customers can request free replacement.

1 year warranty: Within 1 year from the date of purchase, if the product has quality problems, WUBEN will offer free repair.

Battery warranty: WUBEN offers a 1-year warranty for the rechargeable batteries but other included accessories are not covered by the warranty.

5 Years product warranty: Within 5 years from the date of purchase, if the product(for battery-removable flashlights, accessories excluded) has quality problems, WUBEN will offer free repair for WUBEN registered customers(Support-Product registration).

Lifetime maintenance: From the date of purchase, if the product has problem after 1 year, WUBEN will offer paid repair for WUBEN registered customers.

Note: All gifted products, as well as products with warranty replacement, no longer provide any warranty and return policy.