Shipping Policy
Where can we deliver the package to?
We can ship to most countries in the world.
Countries not shipped to include: Saudi, United Arab Emirates, Qatar, Argentina, Kenya, Turkey, Nepal, Pakistan.
About Our Shipping Countries?
To check if the shipment is available to your country, please enter check out page by adding the product to your shopping cart.
About Customs Tax
Taxes may apply for imported goods/services and is regulated by the local countries law. WUBEN is not responsible for any tax invoice charged on its products or services. shipping rates are estimates and may depend on different policies and tax rates applied per country of import. please contact your local customs authority for more information. all return costs caused by failure to sign for packages / products will be the responsibility of the customer and not WUBEN.
What Shipping Methods Are Offered, and What Are the Respective Shipping Times?
All the order will need 2 business days for prepare and package, not including Saturday and Sunday.
ps: Pre-order delivery dates are subject to the specific product identification.
The products will arranged from our overseas warehouse ( in DE, US, etc.)in advance in general.
After shipping, you can track your order. To track your order, click here.
| Area | Including countries | Overseas Warehouse | Chinese Warehouse |
| North America | United States, Canada, Mexico | 3~7 Business Day | 12~28 Business Day |
| Europe |
France, Germany, Spain, Portugal, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Romania, Slovakia, Slovenia, Sweden, United Kingdom, Switzerland |
4~8 Business Day | 12-28 Business Day |
| Asia | Japan, Singapore, Malaysia, Thailand | / | 7~28 Business Day |
| Oceania | Australia, New Zealand | / | 7~28Business Day |
Return and exchange policy for distant countries.
Due to the impact of uncontrollable factors on the transport time of goods, the transport time of distant countries will be longer and the logistics status can only be checked on the system after it reaches the recipient's destination country. In the process of transport, the company will not give a refund if the customer claims a refund request. If the goods have quality problems or the parcels are lost, the company will strictly comply with the warranty regulations.
Payment Information
Shopping on WUBEN is safe, fast and convenient. to make life easier, we accept a number of secure payment methods designed to be completely safe and friendly. when you shop at WUBEN, your privacy and online security are always guaranteed.
PayPal: The most convenient payment method in the world
WUBEN primarily uses PayPal to process secure payments. through PayPal, we accept Mastercard, visa, American express, discover, and bank transfer (debit card).