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Orders are processed within 1 business day. Address changes are only accepted within 12 hours after purchase.
Remote-area orders may require extra shipping fees and customs duties.
For expedited processing, please leave a note at checkout.
Pre-order shipping dates follow the product page notice.
Need help? Contact us: support@wubenlight.com
Registered WUBEN users receive 5 years of free repair service for product quality issues, excluding accessories and batteries.
Shipping costs for repairs, returns, and exchanges are the customer’s responsibility.
Need help? Contact us: support@wubenlight.com
You may request a return within 30 days of receiving your order.
For missing items, short shipments, or product damage, please contact us within 7 days of delivery.
Need help? Contact us: support@wubenlight.com
After the 5-year warranty period, registered customers can still receive paid repair support from WUBEN.
Need help? Contact us: support@wubenlight.com
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