If your order amount reaches $49 in DE and US, order amount reaches $79 in AU and UK, you can enjoy the free shipping. As we use different shipping method, if your order address is from another country, you need to pay different shipping costs based on geographic location or product weight.

Thanks for reaching out to us. If you could not check out at this moment, please follow this steps to give it a try. 1.Try cleaning the cookies, using another browser like google chrome. 2.Change with another devices (cell phone, computer or pad) to see if it works. 3.Please also contact the bank for consulting if they accepts international charges. 4. If that doesn’t help, for any further questions, please provide us with a screenshot for it, the exact time, what devices and browser you use. Please keep me posted and I will report your problem to IT team and they will make efforts to fix it.

Thank you so much for placing an order during the flash sale! Unfortunately, we are unable to add or exchange items if the order is completed. You can contact support@wubenlight.com or our live chat on www.wubenlight.com to assist you with editing your order before it ships out.

WUBEN provide our customer 1-year free repair within one year from the purchase date, for our flashlight and battery. For the details, you can check our warranty policy on our website: https://www.wubenlight.com/pages/warranty-policy